Mediation is a voluntary process where a neutral mediator facilitates communication between parties to help them reach a mutually agreeable resolution.

The duration of mediation varies depending on the complexity of the issues and the willingness of the parties to cooperate, but sessions usually last a few hours.

During a mediation session, parties discuss their concerns and interests while the mediator guides the conversation, fosters understanding, and helps generate potential solutions.

Yes, mediation is confidential. Information shared during mediation sessions cannot be disclosed outside the process without the parties’ consent, ensuring privacy and trust.